Welcome to Car Hire Stafford. These Terms of Service outline your use of our website and vehicle rental offerings. By utilizing our services, you agree to these terms.
Rental Terms
All vehicle rentals are governed by a comprehensive Rental Agreement, which you will receive upon booking confirmation or during vehicle pickup. This agreement outlines specific terms, conditions, insurance information, fees, and your obligations related to the rental. In the event of any discrepancies between these Terms and the Rental Agreement, the Rental Agreement will prevail.
Eligibility Criteria
Rental Vehicle Requirements
- To rent a vehicle from Car Hire Stafford, you must be at least 21 years old, although some vehicle types may have different age requirements. A valid full driving licence, appropriate for the selected vehicle category, is necessary and should be held for the duration outlined in your Rental Agreement. You will also need to present valid identification and proof of your current address. Valid payment information and a security deposit are required. Ensure you meet any additional requirements stated in the Rental Agreement.
Booking and Payments
- Reservations for car hire can be made via our website, over the phone, or directly at our Stafford office. A booking deposit may be necessary to confirm your reservation. Full payment, along with a security deposit, is generally required upon vehicle pickup. All listed prices are in British Pounds and include VAT where relevant. We accept major credit and debit cards, processed securely through trusted payment providers.
Vehicle Pickup and Drop-off
- At the time of vehicle collection, it is your responsibility to conduct a thorough inspection and promptly report any pre-existing damage. A vehicle condition report will be prepared and must be signed by both parties. The vehicle should be returned in the same condition as it was collected, taking into account normal wear and tear. Any new damage will be evaluated, and charges will apply accordingly. The vehicle should be returned with the fuel level at the same mark as when it was collected; otherwise, refueling charges will be incurred. If you anticipate returning the vehicle late, please contact us immediately, as late returns may result in additional fees. You will also be held accountable for any parking fines, traffic violations, or other charges that arise during the rental, along with an administrative fee.
5. Coverage and Responsibility
- All rentals include basic third-party insurance. For a complete breakdown of coverage and excess amounts, please refer to the Rental Agreement. Additional insurance options may be offered to minimize your financial exposure. It is advisable to review these options thoroughly. You will be liable for any damage or loss up to the excess amount, unless additional coverage is obtained. Any damage resulting from negligence, misuse, or violation of these Terms will remain your responsibility, regardless of insurance.
6. Modifications and Cancellations
Cancellation and amendment policies differ based on the type of booking and the notice period provided. For specific information, please consult your booking confirmation or Rental Agreement. Be aware that late cancellations or failure to show up may incur charges.
7. Restricted Activities
Prohibited Vehicle Uses
- The vehicle may not be used for any unlawful activities or purposes. This includes racing, off-roading, or engaging in other dangerous behaviors. Transporting hazardous materials is prohibited. Sub-letting or permitting unauthorized drivers is not allowed. Driving under the influence of alcohol or drugs is strictly forbidden. Additionally, the vehicle should not be used beyond its intended design, including exceeding passenger or weight limits, or operating outside the agreed geographical boundaries without prior permission.
Breach of these terms may lead to rental termination and extra fees.
Liability Limitations
In accordance with English and Welsh law, Car Hire Stafford will not be responsible for any indirect, incidental, or consequential damages, including loss of profits, data, or business resulting from your use of our services. Our total liability for any claims is limited to the total amount paid for rentals over the past 12 months. This limitation does not apply to claims related to death or personal injury due to negligence or fraud.
9. Applicable Law
These Terms are regulated under English and Welsh law. All disputes will fall under the exclusive jurisdiction of the relevant courts in England and Wales.
10. Updates to Terms
We reserve the right to update these Terms at any time. Changes take effect as soon as they are posted on our website. Continued use of our services indicates your acceptance of the revised Terms.
Contact Details
For inquiries regarding these Terms, please reach out to us:
Stafford Car Hire Services
Riverside Way, Stafford ST16 3DA, UK
Contact Number::
443332100115